Terms and Conditions
 

The terms and conditions published here apply to meal plans in effect through spring and summer of 2018. New meal plans starting in fall 2018 will have updated terms and conditions. If you signed a housing contract for fall 2018, it includes either the Blue Residential Meal Plan or the Gold Residential Meal Plan; please refer to your Housing contract for terms and conditions.

Meal Plan Terms

Meal Plan points are the currency with which residents use their Meal Plans. Points have no tie-in or relation to a dollar figure.  Points cannot be refunded, transferred to another meal plan holder, or cancelled.

In Fall Semester, 50% of Meal Plan points are credited to Meal Plan accounts with the remaining 50% credited in the Spring Semester. Should a student not use all Fall Semester points, up to 100 unused points will carry over from Fall Semester to the subsequent Spring Semester. Points will not carry over into summer session, or from academic year to academic year. Any Meal Plan points not used by the last day of any Spring Semester will be forfeited. If a student cancels their housing contract, their meal points will not rollover. When a meal plan is cancelled, all meal plan points are forfeited immediately upon cancellation.

For all Residence Hall contracts signed and returned without a dining plan indicated, the Standard Meal Plan is the default Meal Plan that is automatically assigned. The residence hall housing contract includes room and board; therefore, if a student cancels their housing contract, they are also cancelling their Meal Plan, and are not entitled to a Meal Plan refund or credit for unused points, and no rollover of points from Fall Semester to Spring Semester.  Over usage of Meal Plan points upon cancellation may result in additional charges to a student’s CalCentral account.

Meal Plan Changes

Meal plan changes can be made for Spring Semester, however there are limited changes that can be made during the fall.  Changes to Meal Plans can only be made via the Cashier’s Office reshall@berkeley.edu or phone: 510.642.4108 between December 1, 2017– January 10, 2018. Additionally, $50 administrative fee will be imposed for any approved Meal Plan downgrade. Point and dollar amount credits, refunds or charges will be adjusted based on actual point usage, minus the change fee. Outside of the official change period, students may only upgrade their Meal Plan from Standard to Premium with a $175 administrative fee per semester for the premium plan.  No other Meal Plan change requests will be approved outside of the official change period.

Meal Plan Cancellation

Students living in the residence halls are required to have a Meal Plan and may not cancel for any reason. UC Berkeley has a combined room and board program and does not separate the cost of the Meal Plan from room fees.

Holiday Periods

Cal Dining locations close for holiday periods, all important dates relating to Meal Plan service can be found here.

Cal 1 Cards

Cal Dining uses a computerized system to control access to its facilities. The Cal 1 Card is encoded for the appropriate Meal Plan specified on a student's account. No meal shall be provided by Cal Dining without presentation of a valid Cal 1 Card. Cal 1 Cards are not transferable. In the absence of the Cal 1 Card, meals may be purchased with cash, credit, or debit. The Cal 1 Card is valuable and should be protected accordingly. You are solely responsible for immediately reporting / deactivating a lost or stolen Cal 1 Card.  The most effective way to do so is online by logging onto your account (cal1card.berkeley.edu/login).  If you do not have access to the internet when your card is lost or stolen, reports can be made in person at the Cal 1 Card Office or by calling 1.866.2UCBCARD.  Once the card is reported missing, you assume no further liability for unauthorized use.   

Dietary Restrictions/Special Diets

Cal Dining makes every effort to identify ingredients that may trigger allergic or other adverse reactions for individuals with food allergies or intolerance. Our staff is trained and educated on food allergies and gluten-free diets on an ongoing basis and they ensure that items marked gluten friendly are made without gluten-containing ingredients. However, due to the volume of meals served and items used each day along with food product changes from our vendors, we cannot guarantee that every allergen or gluten source in the food served will be identified and labeled. There is a small possibility that, without notice to us, manufacturers of the commercial foods we use can change the formulation at any time. Cross contact may also occur despite our best efforts to prevent it. Customers concerned with food allergens and gluten must be aware of these risks. Cal Dining cannot assume any liability for adverse reactions to food consumed, or items one may come in contact with while eating at any Cal Dining facility or catered event. Customers with life threatening food allergies in need to use an Epi-pen should be carrying their own at all times. Cal Dining staff is not trained to administer Epi-pens and cannot provide or administer them.

Cal Dining strives to provide a variety of meal options, including vegetarian and vegan selections. Although not guaranteed, special diets can generally be accommodated within our regular offerings. Residents are encouraged to arrange a meeting with our Registered Dietitian to discuss any special dietary concerns or food allergies by e-mailing dietitian@berkeley.edu.

Period of Contract 

Fall and Spring semester dates as defined in the official University academic calendar shall constitute the period of the Non-Resident Student Meal Plan contract, except for holiday periods. All meal plan contracts begin on the Sunday prior Fall Semester instruction begins, and ends on the last Sunday of Spring Semester. Please view the UC Berkeley academic calendar for up-to-date information.

Holiday Periods

Cal Dining locations close for holiday periods, all important dates relating to Meal Plan service can be found here (link to new important date page).

Contract Duration

The Non-Resident Meal Plan contract is for the Fall and Spring semesters or for the Spring semester only. No contracts are sold for the Fall semester only.  Each semester, half of the total Meal Plan points are credited to student's accounts. Should a student not use all their Fall Semester points, up to 100 unused points will carry over from the Fall Semester to Spring Semester. Points will not carry over from academic year to academic year, nor are they carried over into Summer Semester, therefore all unused points must be spent by the last day of the Spring Semester, otherwise they are forfeited. 

Non-Resident Meal Plans may be purchased from the beginning of the fall semester until dates specified under Important Dates. The full point and dollar amount associated with each plan will be billed to your account; points and costs are not pro-rated based on date of purchase.

Cal 1 Card

Cal Dining uses a computerized system to control access to its facilities. The Cal student ID card is encoded for the appropriate Meal Plan specified on a student's account. No meal shall be provided by Cal Dining without presentation of a valid student ID card. Student ID cards are not transferable. In the absence of the student's Cal ID card, meals may be purchased with cash, credit card, or debit. For a lost or stolen ID card, students are advised to contact the Cal 1 Card office; 180 Cesar Chavez Center, Lower Sproul Plaza; 510.643.6839; cal1card@berkeley.edu

Special Diets

Cal Dining locations provide a variety of meal options, including vegetarian and vegan selections. Although not guaranteed, special diets can usually be accommodated within our regular offerings. Residents are encouraged to arrange a meeting with our Registered Dietitian to discuss any special dietary concerns or food allergies by e-mailing dining@berkeley.edu.

Payments

Non-Resident Meal Plans may be paid in two (2) installments if purchased in Fall Semester, and one (1) installment if purchased in Spring Semester.

Installments are: billed to CalCentral Account and due September and February. These installments will be shown on a student's e-bill in Bearfacts. The statements will indicate the specific date payment is due. It is the student's responsibility to ensure that payments are received at Campus Billing & Payment Services, 140 University Hall, on time, or be subject to late fines and other sanctions. Fees will also be assessed for any returned checks and will be charged on your CalCentral Account statement.

Should an account become delinquent, action will be taken to withhold meal service, block registration, and withhold the issuance of transcripts. This includes any add-on points purchased. If meal service is withheld, a student will not receive a refund for meals missed due to sanctions.

To prevent such sanctions, contact the Cal Student Central Office prior to the fifteenth of the payment month. 

Cancellation of Non-Resident Meal Plans

During December 1st through January 10th the Student Affairs Cashiers Office will accept cancellations of the Non-Resident Meal Plans without cause. No credit or refund will be given for any unused points from the Fall semester. Add on points will not be refunded or transferred; Meal Plan holders will forfeit all bonus points and any unused points up to cancel date. Cancellation fees apply.

To cancel, please contact the RSSP Cashiers office at busops@berkeley.edu or 510.642.1524.

Termination of Non-Resident Meal Plans outside of the cancellation period shall be approved only for academic withdrawal or medical reasons, with written verification from the University. If you join a living group such as a fraternity, sorority, or Co-Op that require meals, you can cancel your contract with a written statement from the living group.

Approved cancellations will be assessed a $50.00 cancellation fee.

Meal Plan Changes

Changes to your meal plan will be approved December 1st - January 10th. Students may request a change to their Meal Plan by submitting a request to: busops@berkeley.edu

The current plan will be cancelled, along with bonus points and the new plan and bonus points will be activated. Any points used in Spring Semester up until change date will be deducted from new plan. A $50.00 administrative fee will be imposed for any approved meal plan change.

Residence Hall Contract

If you receive a Residence Hall assignment, the Non-resident Meal Plan contract will be pro-rated. Students must inform the RSSP Cashier’s Office of the Non-Resident Meal Plan contract if accept by a Residence Hall for assignment.

Graduating or Studying Abroad

If graduating in Fall Semester or studying abroad in Spring Semester, students must request to cancel your non-resident meal plan by emailing: busops@berkeley.edu. Students who are graduating or studying abroad are allowed to cancel to avoid penalty or cancellation fee. Verification of graduation or study abroad program will be requested. Failure to contact BusOps will result in additional charges to students CalStudent Central account.

 

Eligibility 

Student must have a current and active registration indicating that they are a Graduate Student in Bearfacts to purchase or add points to this plan.

Period of Contract 

Fall and Spring semester dates as defined in the official University academic calendar shall constitute the period of the Graduate Student Meal Plan contract, except for holiday periods. All meal plan contracts begin on the Sunday prior Fall Semester instruction begins, and ends on the last Friday of Spring Semester (the Friday of Finals Week). Please view the UC Berkeley academic calendar for up-to-date information.

The Graduate Meal Plan contract is for the Fall and Spring semesters. No contracts are sold individually for either Fall Semester or Spring Semester only. Graduate Students are charged the full dollar amount associated with the Graduate Student Meal Plan. Points and costs are not pro-rated based on date of purchase.

Payments

Graduate Student Meal Plans must be purchased online using credit card payment. Accepted credit cards include Visa, Mastercard and Discover. Graduate meal plans cannot be billed to your CARS account.

Additional Points

Additional meal plan points can be purchased online at any time prior to the contract end date (last Friday of Spring Semester - Friday of Finals Week). $50 purchases 55 points.  All points will rollover from the Fall Semester to Spring Semester.

Refunds/Cancellations/Transfers

There are no refunds, transfers, or cancellations of the Graduate Student Meal Plans. All points (including additional points purchased) must be used by the last Friday of Spring Semester (Friday of Finals Week) or funds will be forfeited. No unused points will rollover to the Summer Semester or to the next academic year.

Cal 1 Card

Cal Dining uses a computerized system to control access to its facilities. The Cal 1 Card is encoded for the appropriate Meal Plan specified on a student's account. No meal shall be provided by Cal Dining without presentation of a valid Cal 1 Card. Cal 1 Cards are not transferable. In the absence of the Cal 1 Card, meals may be purchased with cash, credit, or debit. The Cal 1 Card is valuable and should be protected accordingly. You are solely responsible for immediately reporting / deactivating a lost or stolen Cal 1 Card.  The most effective way to do so is online by logging onto your account (cal1card.berkeley.edu/login).  If you do not have access to the internet when your card is lost or stolen, reports can be made in person at the Cal 1 Card Office or by calling 1.866.2UCBCARD. Once the card is reported missing, you assume no further liability for unauthorized use. A $25 non-refundable replacement fee will be assessed to your student billing account. If your card was stolen and you filed a police report for that incident, the replacement fee will be waived with the provision of the corresponding police report when requesting the replacement.  Replacement cards are only issued to students with a current registration status in the applicable academic term. NOTE: If you withdraw from classes, the Cal 1 Card cannot be replaced if you lose it and you will not be able to use your meal plan points.

Special Diets

Cal Dining strives to provide a variety of meal options, including vegetarian and vegan selections. Although not guaranteed, special diets can generally be accommodated within our regular offerings. Residents are encouraged to arrange a meeting with our Registered Dietitian to discuss any special dietary concerns or food allergies by e-mailing dining@berkeley.edu.

Paw Points is a special Cal 1 Card plan that allows students to purchase food at either True Blue Burgers in Lower Sproul or Equator Coffee in the Martin Luther King Jr. Student Union building, during each facility’s regular operating hours. Each Paw Point has a purchasing power of $1.

Residential students with an active, required Resident Meal Plan (students living in the residence halls with a required purchased Room and Board plan) as of January 11, 2018, will automatically receive an initial one-time-only special allocation of 50 (fifty) Resident Hall Paw Points at no cost to them, which can only be used during the spring 2018 semester. These points have no value if a student cancels the housing contract and/or leaves the university for any reason and unused points cannot be redeemed for cash.

Any student can purchase Paw Points online. For $50 (fifty dollars) a student will receive 50 (fifty) Paw Points. To purchase Paw Points, students should go to “Manage Your Account” on the right side of this page, and click on "Meal Plan Login."

If Paw Points are available on the student’s account, True Blue Burgers or Equator Coffee locations will automatically draw from the special Resident Hall Paw Points first. If there are no special Resident Hall Paw Points, then the locations will automatically deduct from any purchased Paw Points, if available. If there are no Paw Points on the student’s account, then the locations will automatically deduct from the Cal 1 Card debit account if a student has one. Please note that Cal Dining Meal Points are not accepted at either True Blue Burgers or Equator Coffee. (Students may pay for food purchases with cash or other credit/debit cards if they have run out of special or purchased Paw Points and haven't purchased more.)

Special Resident Hall Paw Points and purchased Paw Points may be used to purchase food for the student’s guests at True Blue Burgers and Equator Coffee. However, the student must be present to make this purchase for his/her guests.

Paw Points cannot be cancelled. Customer issues related to purchases at True Blue Burgers or Equator Coffee should be directed to the staff at the location where the purchase was made. It is the policy of True Blue Burgers and Equator Coffee to issue vouchers in lieu of refunds.

Paw Points are for use only during the spring 2018 semester. Any unused special Resident Hall Paw Points or unused purchased Paw Points will not carry over to the summer 2018 semester.  All unused Paw Points must be used by the last day of the spring 2018 semester, otherwise they are forfeited. See Important Dates section below for Paw Points.

Cal 1 Card

The Cal student ID card is encoded for the appropriate number of Paw Points specified on a student's account. No food purchase using Paw Points shall be provided by True Blue Burgers or Equator Coffee without presentation of a valid student ID card. Student ID cards are not transferable. In the absence of the student's Cal ID card, food may be purchased with cash or other credit/debit card. For any problem with the Paw Points remaining balance or with the purchase of Paw Points, students should send an email with details of the problem to cal1card@berkeley.edu.  For a lost or stolen ID card, students are advised to contact the Cal 1 Card office; 180 Cesar Chavez Center, Lower Sproul Plaza; 510.643.6839; cal1card@berkeley.edu.

For any problems with the food service related to Paw Points utilization at either True Blue Burgers or Equator Coffee, please contact asucstudentunion@berkeley.edu  or 510.664.7976

Paw Points Important Dates

Initial Special Resident Hall Paw Points available January 11, 2018
Purchased Paw Points available for sale January 11, 2018
Start date for spring 2018 semester January 11, 2018
Last day to use all special Resident Hall Paw Points and all purchased Paw Points (No rollover) May 13, 2018
  1. Eligibility: All students currently enrolled in summer and fall classes at University of California, Berkeley with a Cal 1 Card are allowed to participate.  
  2. Period of Contract: Summer meal plan points may be used beginning Sunday, May 20, 2018 through Friday, August 10, 2018. PLEASE NOTE: There are no refunds on your meal plan points, and all points must be used by August 10, 2018 or funds will be forfeited. No unused points will rollover to the fall semester. Locations will have reduced operating hours during University Holidays. The last day to purchase a summer meal plan is Wednesday, July 21, 2018.   
  3. Accepted Locations: Meal plan points will be accepted at
    • Crossroads dining common
    • Café 3 dining common
    • The Den featuring Peet’s Coffee & Tea
    • brown's a california cafe
    • The Pro Shop at RSF
    • The Golden Bear Cafe

    Bear Market, Cub Market, CKCub, Common Grounds and Terrace Café are closed during the summer.

  4. Refunds/Cancellations: There are no refunds or cancellations of your summer meal plan points. All points must be used by August 11, 2018 or funds will be forfeited. No unused points will rollover to the fall semester.
  5. Payment Method: Summer meal plans must be purchased online using credit card payment. Accepted credit cards include Visa, MasterCard and Discover. Summer meal plans cannot be billed to your CalCentral account.  
  6. Lost or Stolen Cal 1 Cards: The Cal 1 Card is valuable and should be protected accordingly. You are solely responsible for immediately reporting / deactivating a lost or stolen Cal 1 Card.  The most effective way to do so is online by logging onto your account (cal1card.berkeley.edu/login). If you do not have access to the internet when your card is lost or stolen, reports can be made in person at the Cal 1 Card Office or by calling 1 (866) 2UCBCARD.  Once the card is reported missing, you assume no further liability for unauthorized use. A $25 non-refundable replacement fee will be assessed to your student billing account. If your card was stolen and you filed a police report for that incident, the replacement fee will be waived with the provision of the corresponding police report when requesting the replacement. Replacement cards are only issued to students with a current registration status in the applicable academic term. NOTE: If you withdraw from classes, the Cal 1 Card cannot be replaced if you lose it and you will not be able to use your meal plan points.

 

Eligibility

All current University of California, Berkeley faculty and staff with a Cal 1 Card are eligible to purchase a Faculty and Staff Meal Plan. Employees that are also a registered student of the University are not eligible for the Faculty/Staff meal plan.

Period of Contract 

Once funds are added, points remain on the Faculty/Staff Meal Plan account as long as the participant is an employee of the University of California, Berkeley. There are no refunds for this meal plan; all points must be used by the last day of employment or funds will be forfeited.

Refunds/Cancellations/Transfers

There are no refunds, or transfers on the Faculty/Staff Meal Plan.

Payment Method 

VISA, MasterCard and Discover are accepted.

Lost or Stolen Cal 1 Cards

Lost The Cal 1 Card is valuable and should be protected accordingly. You are solely responsible for immediately reporting / deactivating a lost or stolen Cal 1 Card.  The most effective way to do so is online by logging onto your account (cal1card.berkeley.edu/login).  If you do not have access to the internet when your card is lost or stolen, reports can be made in person at the Cal 1 Card Office or by calling 1.866.2UCBCARD. Once the card is reported missing, you assume no further liability for unauthorized use.