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Cal Dining is a part of Housing and Dining Operations, Residential and Student Service Programs (RSSP) at the University of California, Berkeley. Below is our mission statement.

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Mission Statement

We embrace the RSSP mission to provide the highest quality services and programs that ease a student’s transition through the University and in the greater community, and to provide all our customers – students, faculty, staff and guests – with a quality customer experience.

We are Berkeley

We include and excel, together
We cultivate trust, treat one another with respect and assume good intentions. We actively include different perspectives and work cooperatively within and across departments. We thrive when we celebrate the diversity in our community and our common commitment to equity, inclusion and equal access to all.

We imagine and innovate
We develop sustainable solutions that help us meet campus goals. We are willing to take intelligent risks, make mistakes, and learn from our experience.

We simplify
We reduce unnecessary steps and make it easier to get things done. Our solutions are common where they can be, custom when it counts.

We are accountable to each other
We measure supervisor, individual and team performance, make transparent decisions and follow through on our commitments. We recognize excellence, and give and receive constructive feedback at all levels to help us improve.

We focus on service
We provide timely and excellent service to students, staff, faculty, alumni and other stakeholders. We emphasize service over bureaucracy whenever possible.


We strive to achieve our vision of excellence, quality, client focus, innovation, fiscal responsibility, and serving the whole person daily.

  1. Excellence
    We commit to pursuing excellence. We are passionate about our work and demonstrate this through superior service.
  2. Quality
    We commit to providing quality products, outputs and processes that are defined and measurable.
  3. Client Service Focus
    We commit to being responsive to our clients, adapting to meet their needs, and following through on feedback.
  4. Innovation
    We will strive for innovative solutions. With a strong desire to improve, we are open to new ideas and solutions that allow us to be more responsive and provide quality service to our clients.
  5. Fiscal Responsibility
    We commit to being good stewards of our client’s resources by creating value, spending based on needs and actively following sustainable business practices. We recognize that fiscal responsibility is essential to our future success.
  6. Serving the Whole Person
    We commit to serving the whole person,. Feeling connected and investing in each other’s success is integral to the health of our organization. We are united in our commitment to the internal health of our organization.